Effective Date: 10th September 2025
Last Updated: 10th September 2025
1. Who We Are
Wigwam Storage Management Limited (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website www.wigwamstoragemanagement.com (“Website”) or our services.
Wigwam Storage Management Limited is a company registered in England and Wales. We provide storage management consultancy and related services. For the purposes of the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018, we are the data controller of your personal data.
Contact details:
Data Protection Officer (DPO): Nick Grant
Email: [email protected]
Postal Address: Hook Norton Road, Chipping Norton, Oxfordshire OX7 5TE
2. What Information We Collect
We may collect and process the following categories of personal data:
– Identity Data: name, job title, company name.
– Contact Data: email address, telephone number, postal address.
– Technical Data: IP address, browser type/version, device identifiers, cookies, and usage data.
– Marketing and Communications Data: preferences for receiving marketing from us and your communication history.
– Service Data: details you provide when engaging our consultancy services.
We do not knowingly collect data from children under 16.
3. How We Collect Your Information
We collect your information:
– Directly from you: when you complete contact forms, request services, or communicate with us.
– Automatically: through cookies and analytics tools when you browse our Website.
– From third parties: for example, from LinkedIn, industry partners, or referrals.
4. How We Use Your Information
We process your personal data only when we have a lawful basis under UK GDPR:
– To provide services you request (performance of a contract).
– To respond to enquiries and provide customer support (legitimate interests).
– To manage our Website and ensure security, performance, and optimisation (legitimate interests).
– To comply with legal obligations (legal requirement).
– To send you marketing communications where you have consented, or where we have a legitimate interest in promoting our services.
5. Sharing Your Data
We may share your personal data with:
– Service providers and IT partners who help operate our Website and deliver services.
– Professional advisers (lawyers, accountants, auditors).
– Regulators, law enforcement, or courts where required by law.
– Third-party analytics providers (e.g., Google Analytics).
We will never sell your personal data to third parties.
6. International Data Transfers
We primarily store your personal data in the UK. Where data is transferred outside the UK (for example, via cloud providers), we ensure appropriate safeguards are in place (e.g., UK International Data Transfer Agreements or adequacy decisions).
7. Data Security
We implement industry-standard technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, alteration, or disclosure. These include encryption, access controls, and secure hosting arrangements.
8. Data Retention
We retain your personal data only for as long as is necessary to fulfil the purposes set out in this Policy, including satisfying any legal, regulatory, or reporting requirements. Typically:
– Client records: 6 years from the end of the contract.
– Marketing contacts: until you opt out or withdraw consent.
– Website logs: 12 months unless required longer for security monitoring.
9. Your Rights
Under UK GDPR, you have the following rights:
– Right of access – to request a copy of your personal data.
– Right to rectification – to correct inaccurate or incomplete data.
– Right to erasure – to request deletion of your data (subject to legal retention requirements).
– Right to restrict processing – to limit how we use your data.
– Right to data portability – to request your data in a structured, machine-readable format.
– Right to object – to object to certain processing, including marketing.
– Right to withdraw consent – where processing is based on your consent.
To exercise these rights, please contact us at [Insert Privacy Contact Email].
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
10. Cookies
We use cookies and similar technologies to:
– Improve Website functionality and user experience.
– Analyse Website traffic and usage.
– Support marketing campaigns.
You can manage cookie preferences through your browser settings. For more detail, see our Cookie Policy.
11. Marketing Communications
We may send you information about our services and industry insights if:
– You have opted in, or
– You are an existing client and we rely on legitimate interests.
You can opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.
12. Third-Party Links
Our Website may include links to third-party websites. We are not responsible for the privacy practices of such websites and encourage you to read their privacy policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” Please review regularly.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Data Protection Officer
Wigwam Storage Management Limited
Email: [email protected]
Postal Address: Hook Norton Road, Chipping Norton, Oxfordshire OX7 5TE